At our online store, we take pride in delivering premium accessories with precision and care. Every order is processed with meticulous attention to detail, ensuring that your purchase arrives in pristine condition. Whether you're seeking elegant timepieces for formal occasions or durable designs built for active lifestyles, our fulfillment team handles each item with the utmost professionalism. Orders are typically packaged and dispatched within 1-2 business days after payment confirmation, following a thorough quality check.
Processing times may vary slightly depending on order volume and product availability, but most shipments leave our warehouse within 48 hours. Domestic deliveries generally reach customers within 10-15 business days via standard shipping. For international orders, transit times may extend due to customs processing. Seasonal peaks or unforeseen circumstances might occasionally cause minor delays, but we proactively monitor all shipments to minimize disruptions.
We offer transparent shipping options tailored to your order value:
Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60 or more (maximum order value $9999)
All shipping fees are calculated at checkout based on your cart total before taxes. For expedited delivery options, please contact our customer service team before placing your order.
We currently ship to most countries worldwide, including all 50 U.S. states, Canada, European Union nations, and select Asian markets. Some remote locations or areas with complex import regulations may have restricted delivery options. During checkout, our system will automatically verify if we can deliver to your address. For specific inquiries about service availability to your region, please contact us prior to ordering.
Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. Our system updates tracking information regularly as your shipment progresses through the carrier's network. If you haven't received tracking details within 3 business days of your order confirmation, please check your spam folder or contact our support team at [email protected] for assistance.
While we strive for timely deliveries, occasional delays may occur due to carrier issues, weather events, or customs inspections. If your package hasn't arrived within 5 business days of the estimated delivery date, please email [email protected] with your order number. Our customer service team will investigate with the shipping carrier and keep you informed throughout the resolution process. For lost shipments confirmed by the carrier, we'll promptly arrange a replacement or refund at your discretion.
International customers should note that additional customs fees, import taxes, or VAT may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs. We declare all packages at full value and cannot mark items as gifts to avoid duties. For accurate estimates of potential fees, we recommend consulting your local customs office before ordering. Please be aware that customs processing may add 2-10 business days to your delivery timeline.
